Guide · 4 min read

How to choose a PR agency in India: what to check before you hire

Why top-agency lists mislead, what proof to ask for, the questions to put to every agency and how to compare proposals.

By Anjali Sehwwag

· About public relations

The short version

  • There is no single best PR agency in India. The right one depends on your sector, your stage, your goals and how you like to work.
  • Lists of top PR agencies are usually marketing: some are paid placements, and some are written by the firms they rank. Judge an agency by its work, not by a ranking.
  • Check three things above all: coverage it secured for companies like yours, who will actually work on your account, and whether the proposal is written down in plain terms.
  • Meet at least two or three agencies, and ask each the same questions so you can compare fairly.

Search for the best PR agency in India and you will find long lists. Read a few and a pattern appears. Many lists are published by directories that take money for placement, and others are written by agencies that rank themselves first. They are not useless, but they cannot tell you which agency is right for you. This guide gives you a better way to choose.

Start with what you need, not who is on a list

Before you speak to anyone, write down four things on one page.

  • Your goal. More qualified enquiries, an easier funding conversation, better hiring, a stronger reputation, or protection from a risk.
  • Your sector. Some agencies know healthcare, enterprise technology or real estate well and have relationships with the editors who cover them.
  • Your stage. A seed-stage startup and a listed company need different things and different teams.
  • Your time. How much of the founders' time can you give? Agencies cannot work without access.

What to look for

Proof you can check

Ask to see coverage the agency secured for companies like yours, and ask what they did to make it happen. Real work comes with links. Case studies on the agency's site should name the clients and the outlets, and you should be able to open the articles yourself. Benedicct's case studies are written this way for that reason.

Sector experience

An agency that already knows the reporters in your field starts ahead. Ask which editors they have worked with, and which stories they would pitch for you first.

The people who will do the work

The person who impresses you in the sales meeting is not always the person who will manage your account. Ask who will be your day-to-day contact and what share of the senior person's time is on your account.

A clear scope and honest limits

A good proposal names the deliverables, the reporting and the exit terms. A good agency also tells you what it cannot promise. If an agency guarantees a named publication or a number of articles, be careful. Editors decide, and a guarantee usually means paid placement. More in how much PR costs in India and what a PR retainer is.

How they ask questions

Notice whether they ask about your business before they quote a price. A proposal that arrives before anyone has asked what you sell, to whom and why now, is a template.

Questions to ask every agency

  1. Which clients are most similar to us, and what did you do for them?
  2. Who will work on our account, and how senior are they?
  3. What exactly is included in the fee each month, and what costs extra?
  4. How will you report, and what will we see?
  5. What do you need from us, and how often?
  6. What would you not promise us?
  7. What happens to the media lists and drafts if we stop?
  8. Can we speak to a current client?

How to compare what you hear

Put the proposals side by side. Convert each fee to a monthly figure, list the deliverables in the same order and mark what is missing. The cheapest is often the one that leaves the most out. Then rank on proof, people and clarity of scope, and only then on price.

Local or national?

A PR agency does not have to be in your city. Most of the work happens by email, call and video. Location matters more if you want regular in-person meetings, or if you are building relationships with regional media. Benedicct PR works from Gurugram with clients across India and abroad, and the PR agency in Gurugram page covers the local detail.

Trust your read of the first meeting

Do they listen? Do they say when an idea is weak? Do they explain things plainly? PR is a long working relationship. You will have difficult conversations, and you want people who tell you the truth. If you want to talk it through, you can book a strategy call with no commitment.

Common questions

Which is the best PR agency in India?

There is no single best one. The right agency depends on your sector, stage, goals and working style. Judge by checkable work for similar companies, the people who will handle your account and the clarity of the proposal, not by a ranking.

Are top PR agency lists reliable?

Treat them with caution. Some directories take money for placement and some lists are written by agencies that rank themselves. Use them to find names, then check each agency's work yourself.

How do I choose a PR agency for my startup?

Write down your goal, sector, stage and available time, then meet two or three agencies, ask each the same questions, and compare proof, people and scope before price.

Should I choose a PR agency in my own city?

Not necessarily. Most work happens remotely. Location matters if you want frequent in-person meetings or work with regional media.

What are red flags when hiring a PR agency?

Guaranteed placements, no written scope, no way to check past coverage, an unusually low price with no explanation, and pressure to sign a long contract early.

Anjali Sehwwag, Founder of Benedicct PR and Brand Building

Anjali Sehwwag

Founder, Benedicct PR & Brand Building

15+ years in PR & communications · Journalism graduate · Sheffield Hallam University, England. More about Anjali · LinkedIn